Features which can or cannot be used with your Dinerware POS and OrderCloud integration
Order Types
Order Type - Takeout | YES |
Order Type - Drive Thru | YES |
Order Type - Delivery | YES |
Catering for Pickup | YES |
Catering for Delivery | YES |
Order from the Table | YES |
Curbside | YES |
Vehicle Make/Model & Color | If used the customer name does not show on POS only the Vehicle Make/Model & Color |
Pickup/Delivery Day/Time | If used the customer name does not show on POS only the Vehicle Make/Model & Color |
Miscellaneous Features
Calculate Total on POS? | NO |
Can the order be sent to the POS as an Open Ticket | Only if it is a Pay At the Register and not a credit card payment on Order Cloud |
Use the Who Is This For field in OrderCloud | YES - appears as comment |
Can Promo Codes be used? | Promos can be used, however on Dinerware it would need to be manually applied |
Can Convenience Fee on OrderCloud be used? | Dinerware does not support |
Can the Surcharge on Order Cloud be used? | Dinerware does not support |
Is the a Loyalty program that can be used with OrderCloud and my POS? | Not currently |
Is there a Gift Card that can be used with OrderCloud and my POS? | Not currently |
What information will be added to OrderCloud during the initial setup (Menu Import) and later Menu Synchronization (Sync)
Categories / Sections | During initial setup/import the Sections and Items will import |
ITEM INFORMATION |
|
Item Name | The Item name will be added during the first Import of your system and on any New Items. The item name will not be updated with a sync |
Alt Name | YES |
Description | NO - Can be added manually |
Image URL | NO - Can be added manually |
Multiple Sizes/PLUs | NO - Can be added manually but disappears after Menu Sync |
Price Tables - only Price 1 is used | NO |
86'd items on POS | NO - Can be manually 86'd on OrderCloud |
Items on POS set from inactive to Active | NO - Can be manually updated |
Price | YES |
PLU | This is used as the identifying number/name that will be used to identify items between OrderCloud and your POS |
Minimum Quantity | Import Only |
Daily Availability | NO - cannot be pulled from POS but can be set manually on OrderCloud |
Modifier Group Assignment | YES |
Filter Family Groups/Categories on Import | NO |
MODIFIER GROUPS INFORMATION |
|
Modifier Group Name | The Group Name will be added during the initial import, the sync will not update this name, unless it is a new Modifier Group |
Required/Optional | During the original import the required or optional status will be added, the sync will not change this unless it is a new Modifier Group |
Max Allowed | NO - must be manually set |
What Order Information will be sent from OrderCloud to my POS
Delivery Fee | Displays as a comment |
Delivery Address Special Instructions | Using a PLU for a Delivery Item |
Tip | YES |
Order ID | YES |
Customer Name | YES |
Customer Phone Number | YES |
Order Type | YES |
Pickup Time | YES |
Employee ID | YES - the ID setup in Dinerware for ToGo |
Memo/Comment Item Number | YES |
Memo/Comment - Only Parent Item Number | YES |
4/15/2021