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How do I set up a Delivery Zone in OrderCloud?
How do I set up a Delivery Zone in OrderCloud?

Delivery, Delivery zone, Delivery Map, Catering Delivery

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Written by Jim Spadafore
Updated over a week ago

To set up a Delivery Zone

Login to OrderCloud, select Manage Stores, Select a Location and select the Delivery Zone Tab.

Select the Order Type drop down of Delivery or Catering for Delivery.

If you don't have one of these Order Types displayed, it must be set up first.

To Draw a Zone

Click on the Polygon Arrow icon next to the hand icon at the top of the map.

You can also use the +/- buttons to zoom in to areas on the map. Zoom into your delivery area.

Click your mouse on any spot in your delivery area to make the first "corner mark" of your Delivery Zone shape.

Click again to mark the second "corner mark" of your Delivery Zone and so on.

Continue making click marks until you have completed a shape with a shaded color.

Be sure to click the "Save Changes" button in the top right corner of the map.

You can repeat this process to create multiple Delivery Zones.

Each zone can have separate Delivery Times and Delivery Fees.

To add rules like Delivery Time/Fees for a Delivery Zone, click the orange "Edit Zone" button on the zone to the left of the map with the corresponding color.

Add your times/fees and click the "Save Changes" button in the top right corner of the map.

How do I change the shape of a Delivery Zone?

To adjust the shape, click the Hand icon at the top of the map.

Hover over one of the dots along the perimeter of your shape until you get a Pointer Finger icon.

Click and drag the dot with the finger pointer in either direction to expand or decrease the shape of the zone.

Be sure to click the "Save Changes" button in the top right corner of the map.

How do I delete a Delivery Zone and start over?

Note: Once you delete a map, there is no Undo or Back Button to reverse the changes. You will need to recreate the zone again.

To delete a zone, click on the Orange X on the Delivery Zone you want to remove on the left side of the map with the corresponding color.

How is Mileage calculated for deliveries?

Mileage is calcualted by using the distance line of site 'as-the-crow-flies', not by driving distance.

When adding a Delivery Zone on top of another Delivery Zone and the zones overlap, which Zone takes precedence?

The cheaper zone wins.

Need more help in drawing a Delivery Zone Map for a circle radius area?

This free Map Developer Tool may be helpful to you.

Once you've completed your Delivery Zone drawings, don't forget to assign the Delivery Order Type to your Menu.

4/15/2021

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