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NorthStar POS - TOGO Integration Guide
NorthStar POS - TOGO Integration Guide

Northstar POS setup, integration

T
Written by ToGo Technologies
Updated over 3 years ago

You will need to have access to NorthStar web account and the ToGo account on OrderCloud to begin.

On NorthStar create an Online Area and an alternate payment called Online Payment make note of the External ID for the Online Area and the Online Payment. This will be entered at a later time in OrderCloud

  1. Login to OrderCloud https://togotechnologies.com/

  2. Select the Merchant

  3. Select Manage Stores

  4. Select the Location

  5. Select the Admin tab

  6. Under the POS Configuration section choose Northstar

  7. Under Other Settings select Edit

The following information needs to be entered into the POS Configuration

Access Token

  1. Open the Northstar Account.

  2. Select from the menu Admin > Access Token

  3. Generate Access Token and name ToGo Integration - Location Name

  4. Copy the Access Token and paste in the OrderCloud - POS Configuration Access Token field

Site ID

  1. In ECM select Sites and locate the Site ID for the location

  2. Copy the Site ID and paste in the OrderCloud - POS Configuration Site ID field

NorthStar Site

  1. In NorthStar select edit tool for the Site

  2. Select Integrations tab

  3. Select Web Ordering API tab

  4. Select the Enable Web Ordering checkbox

  5. Under the Web Ordering Alternate Payment Options - Select the checkbox for Default and Available for the Online Payment

  6. Under the Web Ordering Areas - Select the checkbox for Default and Available for the Online

  7. Copy the Web Ordering URL

  8. Paste in the OrderCloud - POS Configuration NorthStar Site field

8. Select Apply & Save on the ECM Web Ordering API tab

Default 3rd Party Tender Type Id

  1. On OrderCloud in the POS Integration Default 3rd Party Tender Type ID enter the External ID for the Alternative - Online Payment you setup on NorthStar and you noted in the first step of this process.

Take Out Order Area ID

  1. On OrderCloud in the POS Integration Take Out Order Area ID enter the External ID for the Online order area you setup on NorthStar and you noted in the first step of this process.

For other entries if applicable enter the External IDs

Step 2 of POS Configuration settings

Calculate Final Price from the POS

If you want the POS to be the final pricing for the order turn click to activate

Percentage Over Estimated Total for PreAuth

A percentage can be entered to add additional $ amount when pre-authorizing the credit card. This would be used to protect an order from failing if the POS total is more than the total calculated on OrderCloud. Note: the customer will see a different amount Pre-Authorized then the final amount, some banks will show this pre-auth on the customers account up to 3-5 days.

Print Delivery Information at Top of Ticket

Set to active if you want delivery information printed at the top

Send Order to POS

Prep Time - Orders will be sent to the POS at the "wait time" entered on OrderCloud for the OrderType

Immediately - Orders will be sent to the POS as soon as the order is created by the customer.

When Sending an "I'm Here" link to customer

Only recommended to use for fast food restaurant when using FreshKDS

Select SAVE POS Integration Settings

Import Menu on OrderCloud

Once your configuration entries are completed the menu can be imported into OrderCloud from Northstar

  1. On OrderCloud select the Location Home tab

  2. Under the Menu section select +Add

  3. Type in the name of the menu and select Add Menu

  4. Click on the Menu that you just created

  5. Select Import from Northstar POS - if this button does not appear log out of OrderCloud and log back in.

  6. If you have multiple menus in Northstar select the menu to import

The menu should import all sections/categories. Some may appear as Hidden (Dark grey). To unhide select the Section and in the middle field select Edit and unselect Hide Section.

The menu is ready to be detailed. Send an email to support@togotechnologies.com

4/15/2021

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