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How do I use the Feedback function in OrderCloud?
How do I use the Feedback function in OrderCloud?

Customer feedback survey, customer survey, satisfaction survey

J
Written by Jim Spadafore
Updated over a week ago

The Feedback function under Engagement is no longer available for use.

As an alternate workaround, we recommend creating a third party survey. (ex: SurveyMonkey)

Then you can include the survey link in the Receipt Message section of your location in OrderCloud.

The Receipt Message is located on the Location Home tab.

4/28/21

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