Features which can or cannot be used with your POS
MISCELLANEOUS
Calculate Total on POS? | YES |
Can the order be sent to the POS as an Open Ticket | NO |
Use the Who Is This For field in OrderCloud | NO |
Can Promo Codes be used? | NO |
Can Convenience Fee on OrderCloud be used? | NO |
Can the Surcharge on Order Cloud be used? | NO |
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Is the a Loyalty program that can be used with OrderCloud and my POS? | NO |
Campus Card | NO |
Is there a Gift Card that can be used with OrderCloud and my POS? | NO |
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What information will be added to OrderCloud during the initial setup (Import) and later Menu Syncs |
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Categories/Sections | During initial setup/import the Sections and Items will import |
ITEM INFORMATION |
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Item Name | Import Only - Name can be changed manually in OrderCloud |
Alt Name - this name may be used when printing or displaying to FreshKDS if used | NO - Can be updated manually in OrderCloud |
Description | NO - Can be updated manually in OrderCloud |
Image URL | NO - Can be updated manually in OrderCloud |
Multiple Sizes/PLUs | NO |
Active | YES |
Price | YES |
PLU | Import Only |
Minimum Quantiity | Import Only |
Daily Availability | NO - Can be updated manually in OrderCloud |
Modifier Group Assignment | Import Only |
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MODIFIER GROUPS |
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Modifier Group Name | Import Only |
Required/Optional | Import Only |
Max Allowed | ? |
PLU ID | Import Only |
Exceptions | NO |
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MODIFIER OPTIONS |
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Option Name | Import Only - Import Only - Name can be changed manually in OrderCloud |
Upcharge | YES |
PLU | Import Only |
Sub-Modifiers | Import Only/New Item |
Menu Sync Process | Sync in OrderCloud goes to Brink API to get menu data on-demand |
Pizza Module | NO |
86ing | NO - Can be manually 86'd in OrderCloud |
Setting Active/Inactive in OrderCloud | YES |
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What information will sync between my POS and OrderCloud |
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Menu Section Assignments for items | Import Only - after import puts in "New Items From Your POS" section in OrderCloud |
ITEM INFORMATION |
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Item Name | Import Only |
Alt Name - this name may be used when printing or displaying to FreshKDS if used | NO - Can be updated manually in OrderCloud |
Description | NO - Can be updated manually in OrderCloud |
Image URL | NO - Can be updated manually in OrderCloud |
Multiple Sizes/PLUs | NO |
86'd | NO - Can be manually 86'd in OrderCloud |
Active | YES |
Price | YES |
PLU | Import Only |
Minimum Quantiity | YES |
Daily Availability | NO - Can be updated manually in OrderCloud |
Modifier Group Assignment | Import Only - If new item is will assign modifiers |
Filter Family Groups/Categories on Import | NO |
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MODIFIER GROUPS |
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Modifier Group Name | Import Only - Can be manually changed in OrderCloud |
Required/Optional | Import Only |
Max Allowed | Import Only - Can be manually changed in OrderCloud |
PLU ID | Import Only |
Exceptions | NO |
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MODIFIER OPTIONS |
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Option Name | Import Only - Can be manually changed in OrderCloud |
Upcharge | YES |
PLU | Import Only |
Sub-Modifiers | Import Only/New Item |
Menu Sync Process | Sync in OrderCloud goes to Brink API to get menu data on-demand |
Pizza Module | NO |
86ing | NO |
Setting Active/Inactive in OrderCloud | YES |
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ORDER TYPES |
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Order Type - Takeout | We send a comment item with order type abbreviation and pickup time. |
Order Type - Drive Through | We send a comment item with order type abbreviation and pickup time. |
Order Type - Delivery | We send a comment item with order type abbreviation and pickup time. |
Catering for Pickup | YES |
Catering for Delivery | YES |
Order from the Table | YES |
Curbside | NO |
Vehicle Make/Model & Color | NO |
What Order Information will be sent from OrderCloud to my POS |
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Pickup/Delivery Day/Time | AS A COMMENT |
Delivery Fee | NO |
Send Delivery Fee as Gratuity | NO |
Delivery Address Special Instructions | NO |
Tip | "TipAmount" field in the External Payment object |
Order ID | YES |
Customer Name | "Name" field on Order |
Customer Phone Number | YES |
Order Type | YES |
Pickup Time | in addition to the comment, "PickupTime" field of the FutureOrderDetails |
Employee ID | NO |
Revenue Center ID | YES |
Memo/Comment Item Number | YES |
6/1/2021