Standard Wait time is the amount of time it takes for you to prepare an order for your customer. This sets the amount of time in advance of an order's completion time that an order is integrated into your POS, sent to your KDS and/or ToGo printer. This time allows you sufficient time to prepare a customer's order before the pick it up. It also prevents a customer from scheduling a pick-up time before you are able to complete it.
If a customer selects a 12:00 pick-up time and you have a 20 minute Standard Wait Time set, the order will integrate to your POS, KDS and/or printer at 11:40.