Your POS (Point of Sale) printer settings for ToGo Orders are controlled by your POS system. Refer to your POS Dealer to make changes.
If you had previously purchased a printer from ToGo for the use of printing the ToGo Orders exclusively, there are options under the Order Types which can be adjusted by Order Type.
The timing of sending orders to the printer defaults to Wait/Prep Time for the Order Type or you can choose to Send to ToGo Printer Immediately. The option to Send SMS When Printing is also available by Order Type. Send SMS When Printing is used with the option to Print Customer Arrival. This will send a text with a link for the customer to select when they arrive at your location. Selecting this link will send an Arrival notice to the printer with the Order Number
Setup - Send to ToGo Printer Immediately
Login to OrderCloud
Select Manage Stores
Select the Location
Under Order Types select the Order Type
Select Send ToGo Printer Immediately
Select Save Order Type Rule
Additional printer settings for this printer can be found in the Admin page of the Location on OrderCloud.
Setup - Send SMS When Printing
Login to OrderCloud
Select Manage Stores
Select the Location
Under Order Types select the Order Type
Select Send SMS When Printing
Select Save Order Type Rule
On the Location Home tab under ToGo Printers
Select the printer by clicking on the name
Turn Print Customer Arrival on
Select Save Printer
Select the Save button on the Location Home tab at the bottom of Demographics section.