Orders can be cancelled in OrderCloud if there was an issue when ToGo was finalizing the purchase with your credit card processor. The credit card processor rejected the payment due to incorrect information associated with the customer's card, a lack of funds, inactive card. If you see multiple orders cancel on a day reach out to support@togotechnologies.com

Provide your Merchant Name, Location Name, and Order ID's within your email message.

4/15/2021