All Collections
ORDER ENTRY / PROCESSING
What does cancelled mean on an order status?
What does cancelled mean on an order status?

Cancelled order

T
Written by ToGo Technologies
Updated over a week ago

Orders can be cancelled in OrderCloud if there was an issue when ToGo was finalizing the purchase with your credit card processor. The credit card processor rejected the payment due to incorrect information associated with the customer's card, a lack of funds, inactive card.

Orders can also be manually cancelled before the pickup date/time is reached.

4/15/2021

Did this answer your question?