If you are using ToGoOrder.com and it is NOT integrated with a POS, please use these instructions to configure DoorDashDrive in OrderCloud.
Make sure you've completed the Getting Started & Register with DoorDash first.
If you have a ToGo Integration with your POS, please click here.
Setting up DoorDash Drive in Order Cloud
Step 1: Log into Order Cloud.
Select Mange Store
Select the location
Under “Order Types” select the “+” sign next to Add.
Step 2: Under “Delivery Service” select Door Dash
Enter the “External Business” or “Restaurant Name” name provided on DoorDash Formstack. If you are a dealer or merchant setting up DoorDash Drive contact ToGo Onboarding for your external business name.
Enter an email address under "Delivery Service Error Alert". If an order fails to integrate with the POS, an alert is sent to the email address notifying them that even thought it's not in the POS that the Delivery Service was NOT cancelled.
Enter the delivery and/or service fee.
Note: DoorDash charges $7 for each order. You can charge what you wish. For example, you may want to discount this fee to your guest. Enter the fee you want to charge the guest. Regardless of what you 'charge', you will be billed $7 per delivery by DoorDash at the end of the month.
Next click “Save" after entering other Delivery Criteria.
Step 3: Attach your Menu to the Delivery order type under menu settings.
From the Location Home Tab, select your Menu
Next select Menu Settings Tab on the Right
Then click the Delivery Order Type box on the left.
Step 4: Receiving and refunding DoorDash Drive Orders
Orders will come in Order Cloud under the Orders Tab
Orders will appear as “Delivery” under the order type
Many orders will appear with a “surcharge” . This is the tip the DoorDash driver will receive from the customer for taking the orders.
Follow these steps for placing a Test Order with DoorDashDrive.
Learn more about DoorDashDrive and using ToGo